❓ Frequently Asked Questions
Q1: How long does it take to complete my order?
For regular products, it takes 15-20 days to finish one container order. For customized products, the lead time is approximately 35-40 days.
Q2: How can I track the completion of my order?
Upon receipt of the deposit, we arrange production immediately. Once completed, we inspect and test all products, sending detection images for your confirmation before delivery.
Q3: Can you arrange the delivery of the goods for us?
Yes. We can arrange shipping (LCL or FCL) via air or ocean. Your local logistics provider will inform you once the order reaches the nearest port.
Q4: What is the warranty and guarantee for your products?
We guarantee 100% satisfaction. If quality or service requirements aren't met, we provide free replacements or compensation in the next order.
Q5: Is it possible to visit your manufacturing facilities?
Certainly. We welcome visits for order discussions. Please contact us in advance to make an appointment.
Q6: Do you provide customization for restaurant booth seating?
Yes, we specialize in modular custom colors and sizes to fit specific living room or restaurant project requirements.