Can I get a discount on my order?
Prices are quoted based on wholesale rates. The final best price will be offered according to your specific order quantity.
Is it possible to request a sample?
Yes, samples are available if necessary. We also provide detailed documentation and high-resolution images to help with your decision-making process.
What is the estimated delivery time?
Typically, delivery takes between 8 to 30 days, depending on the type of product and the total quantity of your order.
How do you handle quality control and faulty items?
Products are manufactured under a strict quality control system with a very low defective rate. During the guarantee period, free replacements are provided for any issues.
What happens if an item is damaged during shipping?
We take photos of all well-packed products before shipping. If damage occurs during transit, please take photos immediately so we can assist with the claim.
Why should I choose your factory for outdoor furniture?
We provide direct factory shipping, competitive pricing, reliable quality control by skillful technicians, and professional after-sales support.