◈ Frequently Asked Questions
What kind of furniture production services do you provide?
We provide OEM and full customization services to meet specific project requirements.
Can you produce orders from just product photos?
Yes, our technical team can reproduce the required products based on the pictures or design drawings you provide.
What are the advantages of your furniture?
Product quality is our fundamental focus. By reducing after-sales issues through durable construction, we ensure higher long-term value for our customers.
How long is the warranty period for your products?
We offer a 1-3 year after-sales warranty for our furniture products, depending on the specific materials used.
What is the standard payment and delivery process?
We typically require a 30% T/T deposit prior to production, with the remaining 70% balance paid before shipment.
How do you handle after-sales issues or product damage?
For any damaged items, a brand new replacement will be shipped with your next order or sent directly after reviewing your photos and videos of the damage.