❓ Frequently Asked Questions
Q1. Are there any discounts available for large orders?
The prices quoted are wholesale. Our best price is offered according to the order quantity, ensuring competitive pricing for high-quality products.
Q2. Can I request a sample before placing a full order?
Yes, samples are available. We can also provide detailed photos and documentation to help you evaluate the quality as an alternative solution to save on shipping costs.
Q3. What is the typical delivery time?
Normally, production and delivery take between 8 to 30 days, depending on the product type and the specific quantity of your order.
Q4. How do you handle quality control and faulty items?
Our products are manufactured under a strict quality control system with a very low defect rate. During the guarantee period, we provide free replacements for any faults.
Q5. What should I do if the item is damaged during transportation?
We take photos of well-packed products before shipping. If any damage occurs during transit, please take pictures immediately, and our customer service team will assist with a solution.
Q6. Why should I choose your products?
Our products come directly from our factory with reliable quality control and competitive pricing. We have a skilled production and inspection team to ensure on-time delivery.