❓ Frequently Asked Questions
What kind of furniture production services do you provide?
We provide OEM and full customization services to meet your specific requirements.
I only have photos of the product, can I complete the order production?
Yes, our technician team can reproduce the product you need based on the pictures or design drawings you provide.
What are your advantages in the market?
Product quality is fundamental to our factory. We believe that reducing after-sales problems brings higher long-term profits to our customers.
How long is the warranty period for your products?
We offer a 1-3 year after-sales warranty depending on the materials used in the furniture.
How does the transaction and delivery proceed?
T/T 30% of the total amount as a deposit, and the remaining 70% balance is to be paid prior to shipment.
How do you handle after-sales issues due to damage?
A brand new replacement will be shipped with your next order or sent directly after reviewing photo/video evidence of the damage.
TwinVibe Furniture
